Return and Refund Policy
Last updated: August 03, 2024
Thank you for shopping at Alter Health & Life.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Alter Health & Life, Toronto Ontario Canada.
Goods refer to the items offered for sale on the website.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Alter Health & Life, accessible from https://www.alterhealthandlife.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 2 days without giving any reason for doing so.
The deadline for cancelling an Order is 2 days from the date of which the purchase was transacted. Once the goods are shipped or delivered, you may not be able to cancel the order.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by email:
- By email: sales@alterhealthandlife.com
Returning Goods
Every shipped and received products cannot be returned. Due to the nature of our products, we do not accept returns.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: sales@alterhealthandlife.com