Terms and Conditions
- Introduction
These Terms and Conditions (“Terms”) govern your use of the website www.alterhealthandlife.com and any related services (collectively, the “Site”) operated by Alter Health & Life (“we”, “us”, or “our”). By accessing or using the Site, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use the Site or purchase any products or services from it.
- Eligibility and Account
To use certain features of the Site or make purchases, you may be required to create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.
We reserve the right to suspend or terminate your account if we believe you have violated these Terms or engaged in fraudulent or unlawful activity.
- Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:
- Interfere with or disable any security features of the Site.
- Use the Site to transmit any harmful code, spam, or unlawful content.
- Attempt to gain unauthorized access to any part of the Site or its systems.
We may modify, suspend, or discontinue any part of the Site at any time without notice.
- Products, Pricing, and Availability
All descriptions, images, and prices of products or services are subject to change at any time without notice. We make reasonable efforts to display accurate information but do not warrant that product descriptions or other content are error-free.
We reserve the right to limit quantities, refuse orders, or cancel purchases at our sole discretion, including after an order has been submitted, if there is an error in pricing, stock, or suspected fraud.
- Orders and Payment
When you place an order, you are making an offer to purchase products under these Terms. Acceptance of your order occurs when we send an order confirmation email or dispatch the products, whichever comes first.
You agree to provide current, complete, and accurate billing information and authorize us and our payment processors to charge your selected payment method for all amounts due, including applicable taxes and shipping fees.
- Shipping, Delivery, and Risk of Loss
Shipping options, fees, and estimated delivery times are provided at checkout and may vary by location. Risk of loss and title for products transfer to you upon our delivery of the products to the carrier.
We are not responsible for delays or failures in delivery caused by events beyond our reasonable control, such as carrier delays or customs issues.
- Returns, Refunds, and Cancellations
Your rights to return products, receive refunds, or cancel orders are described in our Returns and Refunds Policy, which is incorporated into these Terms by reference. Please review that policy carefully before making a purchase.
- Intellectual Property
All content on the Site, including text, graphics, logos, images, software, and design, is owned by or licensed to Alter Health & Life, and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.
- Third-Party Services and Links
The Site may contain links to third-party websites or integrate third-party services such as payment processors or shipping providers. These third parties are not under our control, and we are not responsible for their content, policies, or practices.
Your use of third-party services is subject to the terms and policies of those third parties.
- Disclaimer of Warranties
The Site, its content, and all products and services are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied, to the fullest extent permitted by law.
We do not guarantee that the Site will be uninterrupted, secure, or error-free, or that any defects will be corrected.
- Limitation of Liability
To the maximum extent permitted by law, Alter Health & Life, its directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products.
Our total liability for any claim related to the Site or products shall not exceed the amount you paid for the product or service giving rise to the claim.
- Indemnification
You agree to indemnify, defend, and hold harmless Alter Health & Life and its directors, officers, employees, and affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or related to your use of the Site, your breach of these Terms, or your violation of any law or third-party rights.
- Changes to These Terms
We may update or modify these Terms from time to time by posting the revised version on this page and updating the “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.
- Governing Law and Disputes
These Terms and your use of the Site are governed by the laws of [Your Country/State], without regard to its conflict of law principles.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City/Region], unless applicable law requires otherwise.
- Termination
We may terminate or suspend your access to the Site, without prior notice or liability, if you breach these Terms or engage in prohibited or unlawful conduct.
Upon termination, your right to use the Site will cease immediately, but any obligations or liabilities incurred prior to termination will survive.
- Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
- Entire Agreement
These Terms, together with any policies or terms referenced herein (including our Privacy Policy and Returns and Refunds Policy), constitute the entire agreement between you and Alter Health & Life regarding your use of the Site and purchase of products.
- Contact Information
If you have any questions about these Terms, please contact us at:
Alter Health & Life
245 Fairview Mall Drive, North York Ont. M2J 4T1
info@alterhealthandlife.com
1-647-498-4487